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Loud, outgoing, process focused and friendly! Does this sound like the sort of environment you would like to work in?

Then keep reading to find out more…

What is the role?

As part of our Operations team, you will be responsible for supporting our wide-ranging client base, managing our Trainers diaries effectively and internal/external venues to ensure our delegates receive our award-winning programmes.

Dealing with high volumes of email requests and calls from internal/external stakeholders, in this role you will need to be process focused with the ability to multitask and negotiate. You will be required to prioritise your ever-evolving workload as well as troubleshooting any issues using your own initiative to create logical solutions.

With this in mind you will be given support whilst you learn the role…

How will we support you?

It’s really important to make sure you have the support required to deal with this busy but challenging position, however, with a highly experienced Manager and team, we will train you to ensure you understand the role.

You will have an in-depth 1-2-1 training programme to get you up to speed in the first week as well as a dedicated mentor for the first three months.

You will be joining a team of six who like to create a loud, fun & friendly environment.

Financial package and benefits 

Competitive base salary, private pension as well as 25 days holiday, 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), and cycle to work scheme.

What do we do?

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquarters in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- QA Learning, QA Apprenticeships, QA Consulting and QA Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Must haves (We do need the following):

  • Previous experience in a busy office environment
  • Processed focus and must be able to think on their feet whilst making decisions
  • Great people skills (sounds cliché but building relationships is a key part of this role)

If you’ve read the above, feel we are the company for you. Then apply to us today. Speak soon…

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