IT Service Management (ITIL) Trainer

This vacancy is now closed

Talent pool
Delivery - Non Technical
Competitive financial package with benefits
Closing date

Are you currently a Service Management Trainer who loves developing others, looking for a new challenge?

Or are you fed up of not getting the progression you have hard-work for?

Then read on…

Why apply?

If you’re qualified Service Management Trainer based in East Scotland (Ideally Edinburgh), had enough of contracting or your permanent role is no longer challenging you. How about doing something different or working for one of the UK’s largest Education providers where you help others understand the world of Service Management…then this role is perfect for you.

As a company, we have promoted a number of Service Management Trainers/ into Lead/Manager positions across the business and actively encourage employees to share ideas/practices that could make our courses more effective.

What is the role?

With our support, you will deliver/coach using face to face, e-Learning or digital Service Management courses and content to all appropriate areas within QA to likeminded people. Whether they are a highly qualified professional or a beginner looking to get into the world of Service Management.  

Based in Edinburgh, you will be delivering/coaching both public scheduled and bespoke courses for all appropriate areas of QA’s Service Management Portfolio.

How will we support you?

From day one you will be assigned a co-pilot/buddy to help get you up to speed with our processes and ensure you can help deliver our award-winning Service Management programmes.

Financial package and benefits 

We are offering a competitive salary (dependant on experience), private pension as well as 25 days holiday. 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise) and cycle to work scheme.

Must haves:

  • Broad and in-depth knowledge of IT Service Management best practice including but not limited to, ITIL, ISO/IEC20000, SDI, COBIT
  • ITIL Expert qualification
  • Ideally have a working knowledge of other methods, best practices, frameworks and standards, including Agile, Lean, DevOps

Nice to haves:

  • Accredited Service Management Trainer
  • Proven experience of delivering Service Management courses

Who are we?

As one of the largest learning services organisations in the UK. We like to help develop skills and capabilities for everyone from apprentices to business leaders.  With our HQ in London and 20 training centres nationwide, QA Group is comprised of four fast-growing divisions- QA Learning, QA Apprenticeships, QA Consulting and QA Higher Education- all of which deliver innovative, award-winning (2016 Top 20 IT Training Companies List) & ever-evolving skills solutions.

So interested? If so please apply today… 

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