Programme Support Administrator - FTC till June 2020

This vacancy is now closed

Talent pool
Competitive financial package plus benefits
Closing date

Programme Support Administrator – Based in London -  FTC till June 2020 (maternity cover)

What is the role?

As a member of the Programme Support team in London, the post-holder will support the delivery of effective and efficient academic administrative support and guidance to all London programmes. The post-holder will work alongside a small team and take part in activities for a set number of programmes at Northumbria University London Campus. Work varies according to the academic cycle – example activities include assessment management, the provision of regulatory advice and examination board support. A key part of the role is the development of expert knowledge of University regulations that apply, along with the development of effective working relationships with key academic staff and the collaborative venture team based at the main campus. The post-holder will work as part of a wider London Support Team and some rotation of roles within the team is expected. Close alignment with the student support needs is essential through the provision of key services and interactions with the Student Support Services team, and will consist of seamless access to a range of information, advice and guidance services which will be supported by systems such as E: Vision SITs. The post-holder will be responsible for the delivery and continuous improvement of a comprehensive advice and support for all London programmes. The ability to manage workload and understand administrative processes and procedures are key requirements of the post.

Financial package and benefits 

We are offering a competitive base salary,Private Pension as well as 25 days holiday, 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), and cycle to work scheme.

What do we do?

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  Headquarters in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- QA Learning, QA Apprenticeships, QA Consulting and QA Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Must haves (We do need the following):

  • Excellent communication skills
  • Excellent organisational, problem-solving and planning skills
  • Excellent literacy and numerical skills
  • Team player
  • Flexible and adaptable to change
  • Well organised and methodical
  • Ability to plan and organise resources effectively.
  • Commitment to delivering excellent customer service
  • Ability to develop and maintain good working relationships with colleagues across the Service and University and with external stakeholders where relevant

If you’ve read the above, feel we are the company for you. Then apply to us today. Speak soon…

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