Client Relationship Director (DS7)

This vacancy is now closed

Talent pool
London, Slough
Competitive financial package plus benefits
Closing date

Client Relationship Director

London based   

About our role: Are you a highly driven successful sales entrepreneur,used to working with Senior Stakeholders within either the Professional Services/Telecoms or Technology vertical?

With a proven track record in consultative sales and the ability to develop relationships, strategically grow & win business, and manage key stakeholder relationships so that you are that trusted advisor for your clients – then we would definitely like to speak with you.

As Client Relationship Director
Your primary focus is to own and develop complex, end to end, strategic solutions for high value enterprise customers in order to increase commercial and customer success.

Day to Day:

Drive the vertical Technology market strategy to deliver growth in existing and new clients through:

• Uncover, identify, define and win (with or without a Solutions Consultant) large scale and customer critical programmes of work
• Develop/maintain trusted/strategic relationships at C suite level, to create strong customer partnerships in order to build a sustainable business against long term objectives
• Take a proactive approach to grow revenue and build sustainable relationships with customers across a variety of stakeholders
• Understand your customers business model and challenges in order to build QA business and client strategy
• Translate business strategy and priorities into specific and clear objectives/deliverables for your team
• Work with Vertical Director, SME’s to ensure the team’s objectives and priorities sync with the overall vision and direction as well as other teams across the whole of QA
• Oversee the success of the delivery of the contracted programmes, supporting the Customer Success lead to ensure smooth delivery/address issues
• Oversight of all activities pertaining to the client (business development to Programme delivery)
• Work with the Head of Sales and Vertical Director to develop existing talent within the team through regular objective-setting, feedback and progression cycle 

Bring your experience:

• Track record of achieving sales targets in a complex environment
• Experienced in working effectively to deliver targets through cross functional teams
• Experience within a consultative B2B sales function where you have delivered a wide range of large scale offerings
• Demonstrable stakeholder management from building initial rapport, to establishing strategic relationships with multiple senior level decision makers who have purchasing authority

• Self-directed leader with a proactive approach
• Tenacious whilst able to remain professional
• Positive attitude when faced with complex challenges
• High level of resilience with a calm approach
• Strong desire/motivation to achieve goals
• Great team player and able to form strong internal relationships
• Desire to share personal expertise with others
• Able to travel - essential

Your Learning & Development with QA, how can we support you? Naturally you will have a comprehensive Induction Programme organised and you will be introduced to various internal teams and stakeholders. You will attend our well received Company Orientation Programme and of course complete our mandatory e-learning training.  Being a training and education provider, your continuous Learning and Development is of huge importance to us and as an individual contributor, we can agree a suitable Pathway to achieve your goals and aspirations.           

Our Company: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- QA Learning, QA Apprenticeships, QA Consulting and QA Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Salary: Excellent Basic + Car Allowance + Commission (Uncapped)

How to apply and who to contact:

Using the apply link, please submit your details and we will be back in touch shortly. Should you have any queries and wish to speak with me please call Dee Fox on 01753 898408.

We look forward to hearing from you!  

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