Customer Success Specialist

Ref
64087
Talent pool
Sales
Location
Cheltenham
Salary
Competitive financial package plus benefits
Closing date
17/01/2020
Description

Customer Success Specialist – Cheltenham

This is an exciting opportunity for any person with a customer service background to work within a new team providing a central service to QA Clients both internal and external Stakeholders – A great opportunity for someone looking to grow their knowledge of how the learning industry works

What is the role?

As a Customer Success Specialist for QA you will be assisting Learners/Clients and internal Stakeholders on a day to day basis by answering a variety queries.

This role gives you the opportunity to support Learners and Clients throughout their learning programme with us and is a key role in our customer service offering.

This will be a varied and challenging role with two things always being consistent - Excellent customer service and accurately recording of all incoming enquires.

What we’ll do for you:

Being a learning solutions partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best training to do your job, or to help you climb the ladder or even try something new.

Our perks:

You’ll work hard and do great things for our learners so we’ll make sure your efforts and achievements are well-rewarded with an attractive perks package.

 Core Benefits

25 days holiday rising to 28 plus bank holidays of course

4% pension contribution

Life Assurance of 4 x annual salary

Something a little extra

Holiday buying – up to an additional 5 days

Cycle to work scheme

3 QA Training Days on a subject of your choice

2 Charity Days

Season rail ticket loan scheme

Corporate gym rates

A little more about us:

For over 30 years, we’ve worked in technology – where the impact of great learning is changing the world. 

Transforming people’s careers and their life motivates and inspires us. We empower over a quarter of a million people a year to fulfil their potential – by building confidence, breaking down barriers to opportunity and providing skills to build a new digital culture.

We power the success of tomorrow – shaping the next generation of technologists, leaders and innovators.

On top of that? We’re ambitious – we hold ourselves to high standards and set ambitious targets. The result? We’ve grown revenue by over 300% in the last decade. Therefore, there is plenty of opportunity for you to fulfil your career potential with us.

Apply now – here’s how!  

Simply hit the apply button.

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