Digital Product Manager


Digital Product Manager

Flexible Location – Homebased   

Are you a technology focused Product Manager with supplier, contract and project management experience? You will enjoy working with internal and external stakeholders to ensure our platform remains cutting edge….come join us!

What’s your focus: As Digital Product Manager you will be leading and managing the product strategy for the technology that underpins our Digital by Design Apprenticeship product to best meet the needs of our learners and employers.

Our technology platform includes our own Cloud Academy platform and external vendor platforms. Our role will include working to influence external vendor roadmaps who supply the underlying platforms and services. 

A little more about the role: (Please click through for the full JD)  

Own and drive the improvement of the technology that underpins the apprenticeship product, acting as the central point for how we choose to develop our proposition and driving 3rd party focus and development.

Act as the bridge between QA’s IT team, 3rd party supplier systems and own the technical development roadmap.

Ownership of learner and client feedback relating to the technology and using this to inform the product roadmap.

Project managing the implementation of new & updated apprenticeship standards with 3rd party provider and internal stakeholders, with the support of the Learning Design team.

Blend operational capability with commercial vendor management skills, to maximise our spend with 3rd party providers.

Build strong stakeholder relationships with Apprenticeship experts in QA and be able to articulate the strategic requirements for the platform.

Build strong stakeholder relationships with external stakeholders such as the Employer Group for digital apprenticeship standards, IFATE & EPA providers to plan roadmap to launch timeframes

Vendor management: Work with the 3rd party providers in a collaborative but very challenging way, to ensure QA’s interests are served first.  Influence their product roadmap, taking commercial and operational risks that benefit our learners.

Own the operational issues, service level agreement and commercial penalties of QA’s apprenticeship proposition from the vendor

Bring your experience:

Commercially astute in using a SaaS provider and the challenges that this presents.

Relationship builder; internally, externally and on an ongoing basis across the business.

Technical understanding/experience in roadmap shaping, constraints and the challenges in bridging internal and external systems.

Subject matter expert in how to deliver industry-leading technical apprenticeships.

Operational experience of Apprenticeship provision using a 3rd party provider.

Influence: You must be able to present a convincing and confident business case challenge to those in your circle of influence, in a commercially interesting way.

Strong implementation & project management skills

Risk and issue management.

What we can give you:

Naturally we have company benefits and various perks for you but career wise, we offer future development and growth to help to further your career and aspirations

A little more about QA: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Apply now – here’s how!  

Simply hit the apply button. But if you want to know more or have any questions please contact Michaela on 01753 898671.

Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.