Director of Quality

UK Wide


Director of Quality 

Are you currently an experienced Apprenticeships and Learning Quality professional looking for a new challenge?

Do you have a passion for improving programme/course quality with the ability to bring the teams you manage on a journey to deliver the best results?

If you have said yes to the above, this could be the role for you!

In this role, you will own the quality of teaching and learning across QA’s Apprenticeships and Learning businesses to ensure all areas of delivery are providing market-leading standards.  

You will lead all Ofsted activity and inspections to maintain our 'Good' rating but more importantly, work and push towards achieving 'Outstanding'. 

Using your knowledge and management skills, you will improve performance to drive learner success across QA’s Apprenticeships and Learning businesses by analysing programme achievement, issue management and pass rates with awarding bodies and other external stakeholders. 

Focusing on Net Promoter and Training Quality Index data, you can direct areas of focus by challenging those teams, making them accountable for quality reporting and continuous improvement.

Lastly, you will be responsible for meeting legislative requirements such as SEND, E&D, Safeguarding, Prevent and safety of learners across the group as learner safety is paramount.

What you will bring to this role:


  • Business Ofsted nominee and lead 
  • Operational experience in managing a team with day to day outcomes driven by SLA’s.  
  • NPS/learner feedback experience in using data to drive improvements and measure performance.  
  • Strong links with external networks 


  • Managed Ofsted inspections for a large provider 
  • Proven background within a senior Quality role
  • Experience in driving complex organisational/transformational change that led to positive ROI
  • High level of commercial acumen
  • Strong management, communication and influencing skills 

Who are we?

VC backed, QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. With our flagship centre in London, but with a nationwide network of state-of-the-art training facilities, QA Group is comprised of four fast-growing divisions- QA Learning, QA Apprenticeships, QA Consulting and QA Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations. 

If you have read the above and feel this is the right role for you, then apply today!