Service Delivery Manager

Home-Based
Description

 

Service Delivery Manager - Home-based   

Do you have experience working with multiple customers in an IT Professional Service/Recruitment Process Outsourcing, Service Delivery Management role and are looking for your next challenge?   

Are you customer-centric but also able to push back when required, and thrive on delivering value add services?  

This could be your next career move!   

Working within a tight-knit team, you will manage the overall delivery of graduate IT professional services across multiple projects and customers ensuring they run to time/scope.  

The types of engagements that you will be working on encompass DevOps, Cloud, Pega, RPA, Salesforce, and Software Automation, giving you a real variation in your day. 

Within your role, you will resolve any issues and challenges throughout the delivery and report to internal and external stakeholders on the current state. 

What will you bring to the role?  

  • Proven background working as a Service Delivery Manager in IT Professional Service/Recruitment Process Outsourcing 
  • Adept at offering solutions, taking the initiative to discuss challenges and create solutions 
  • Strong stakeholder management at multiple levels with the ability to interact with customers from all industries/backgrounds  
  • Background/knowledge of ITIL is ideal  

About Us  

The QA Talent model of Recruit, Train, Deploy is a unique hiring solution for businesses. By handling all the recruitment, training and administration we reduce the risks and costs of hiring and enable your business to rapidly scale your technical project delivery capability. Our specialists are trained in the latest digital skills, including DevOps, Cloud, Pega, RPA, Salesforce, and Software Automation.  

Read the above, have the background the role requires and excited about the opportunity? – apply today!